Revenue Leakage Reduction +

Helped a freight forwarding SME save ₹15 Lakhs annually by streamlining invoice and contract processes.

We identified leakages in freight contracts, standardized invoicing formats, and implemented weekly audits.

Challenge: ₹18L annual loss from detention, demurrage, penalties, and wrong billing.

Actions: Power BI dashboards linked costs & revenue; SOPs, alerts, and team training implemented.

Impact:

  • 💰 Revenue leaks ↓ 73% (₹13.2L saved)
  • 📉 Complaints ↓ 70%
  • 📈 Amendment recovery ↑ 203%
Reducing Revenue Leaks - Case Study
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Turning Chaos into Clarity – Logistics Ops +

Improved on-time deliveries by 18% in 6 months for a logistics service provider using Lean principles.

Optimized route planning, enhanced partner visibility, and implemented driver performance dashboards.

Challenge: OTIF 87% vs target 95%; warehouse utilization only 72%; logistics costs 14% of revenue.

Actions: Implemented Lean Six Sigma redesign, Power BI dashboards, and supervisor performance training to streamline operations.

Impact:

  • 🚚 OTIF ↑ to 96%
  • 🏭 Warehouse utilization ↑ to 86%
  • 💰 Annual cost reduction of ₹3.4 crore
Turning Chaos into Clarity - Case Study
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Reducing Transactional Errors in Freight Forwarding +

Reduced operational expenses by ₹10 Lakhs annually by process re-engineering and automation.

Introduced Power Automate workflows and digitized documentation across 5 key logistics operations.

Challenge: 7.5% error rate in bookings, customs entries, and invoicing.

Actions: Introduced standardized templates, Power BI error dashboards, and automated validation scripts to eliminate manual mistakes.

Impact:

  • ✅ Errors ↓ to 1.6%
  • ⏱ Rework time ↓ 73%
  • 💰 Annual savings of ₹12.5 lakhs
Reducing Transactional Errors in Freight Forwarding - Case Study
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Data-Driven Decision Culture +

Implemented Power BI dashboards enabling SMT to act on real-time data insights effectively.

Established KPIs, connected Excel data models, and trained teams for actionable data interpretation.

Challenge: CEO reviews filled with conflicts; financial, operations, and sales data didn’t match.

Actions: Integrated a unified Power BI dashboard combining Finance, Operations, and Sales data sources for one source of truth.

Impact:

  • 📈 100% aligned numbers across departments
  • 💰 Prevented 12% potential revenue loss
  • 💡 Review meetings became data-driven, replacing blame with insights
Data-Driven Management Reviews - Case Study
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Customer Retention Analysis+

Delivered 15+ training sessions, increasing staff productivity and engagement measurably.

Developed skill-matrix-driven learning paths and certified employees on key logistics competencies.

Challenge: High churn (29 of 58 customers lost).

Actions: Conducted CLV (Customer Lifetime Value) & CSAT analysis in Power BI, identified churn patterns, and launched segmentation-driven retention campaigns.

Impact:

  • 🎯 Identified and prioritized high-CLV customers
  • 📊 Retention targeting improved; churn hotspots fixed
Customer Retention Analysis - Case Study
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